Business Implications
How much can network downtime cost an organisation?
Through discussions with our clients and awareness of their needs, MTI understand fully the implications of network downtime. Such as for one online travel service, network downtime can cost them £1 million per hour. For other organisations, downtime can compromise security mechanisms— risking the loss of multiples of millions of pounds. For most businesses, large or small, network issues can have a devastating impact. How can your organisation gain the proactive analysis insight it needs to ensure network issues don’t hurt your business?
MTI Insight Services
MTI Care is one of the main pillars of the MTI Insight Services brand. MTI Insight consists of four pillars:
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Project Services
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Managed Services
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Cloud Based Services
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Through its full management and analysis services, MTI can support your network infrastructure, datacentre backup & recovery plus information storage systems.
MTI Care
MTI Care is available in three services levels Analyse, Manage and Complete. “Analyse” delivers a alerting, analysis, monitoring and reporting services. “Manage” offers the same as but including remote management. “Complete” is the same as “Manage” including an onsite responsibility.
MTI Care for Networks
MTI’s network analysis services provide your organisation with a service that allows you to react quickly, troubleshoot—and fix—network issues. You will be able to gain the proactive insights needed to spot trends and address issues—before they impact the business. MTI deliver network analysis services that can assist any organisation.
Benefits
MTI can help your administrators identify and address a host of issues:
Streamline administration and troubleshooting.
MTI can assist with automation and streamlining of administration. By doing so your staff save time and therefore your organisation saves money. In addition by offloading analysis tasks from internal resources, you can ensure your staff are focused on more strategic business orientated initiatives.
Improve availability and performance.
By providing proactive analysis, we can help your business prevent downtime and boost performance.
Maximise infrastructure investments.
Get the visibility you need to understand performance trends, reduce over provisioning, and fully leverage existing resources.
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Care and Protection
With MTI, organisations can more effectively ensure optimal performance and end-user satisfaction. By reducing costs, streamlining administration, and optimising IT infrastructure, MTI represents a strategic partner that can help close the gap between business line requirements and IT delivery. MTI offers these network analysis services:
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Network topology creation. MTI can provide an extensive and current topology—delivering intuitive, visual diagrams of your entire IP network, including layer 2 and 3 traffic.
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Advanced root-cause analysis. We can provide sophisticated root -cause analysis capabilities that enable fast detection of the source of a network issue, and that eliminate the false alarms that may otherwise result from devices “downstream” from a downed system.
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Comprehensive network coverage. We can analyse access and response times for all network devices, applications, and service ports— anything that can affect service quality.
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Sophisticated reporting. MTI makes it easy to leverage the monitoring data gathered to deliver valuable and timely insights, featuring flexible graphical dashboards and performance and SLA reporting. We can provide the online dashboards and intuitive reports that provide realtime visibility of all vital performance metrics.
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Proactive alerts and 24x7 coverage. With dedicated experts and sophisticated analysis tools that feature automated alerting and escalation, we can provide 24x7 network monitoring coverage—so your business can ensure its network is up and optimised around the clock.
MTI can analyse these network elements, devices, and protocols:
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Switches, Routers, Hubs, voice Infrastructures, Security appliances, Wireless and general networking equipment
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Applications, Printers, Gateways
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Interface traffic, Syslog
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Networking and application connectivity to TCP-based services, including Telnet and HTTP
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Protocols and services, including DHCP, DNS, ICMP, FTP, HTTP, SNA, UDP, TCP and SNMP
MTI Expertise
MTI’s core expertise is based upon its’ manufacturing and customer services heritage and more than 20 years experience in the storage and technology industry. Over this period, MTI’s staff have developed key Infrastructure Solutions and the service philosophy which are core to MTI’s business operation.
Key Partners
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